Privacy Policy

The privacy policy of our company is part of our conditions and terms. The privacy policy listed here applies to This privacy policy seeks to inform guests of the way we gather, manage, and store data that is inputted in the website by our guests.

Non-personal Information
Our website records non-personal information such as domains, website referrals, visits, session length, and others. We gather and aggregate all of the non-personal information to improve our website for guests. We record the IP address of the visitors of our site. The information we record is used to improve our website.

How Information Gathered is Used

You do not need to submit personal information when you use the website. The site does not automatically record personal information. You can submit personal information through phone, email, and our website. Any kind of information that you provide voluntarily we may use to improve our services and products, or offer you products and services that you have already requested. We respect your need for security and privacy. We collect information that you personally provide to offer a more customized experience, and to provide you with closely related services and products. All information collected online or through the phone is done to improve customer service.
In the event of subpoenas, court orders, and other legal procedures, we will provide the authorities with information we gathered from you. We reserve our right to use any information provided to us for legal purposes.

Business Associates

We may share your information to some of our business associates in order to improve our services. They may send you mails or emails regarding their latest services and products to provide you with better experiences. We use extreme care when it comes to choosing business associates for your security and privacy. We require our business associates that the date provided to them will not be used by a third party without prior consent and authorization from us.
Information provided to suppliers
To continue providing you with services during your vacation, our suppliers may ask us to provide them with your personal information. During these cases, we provide as little detail as possible. Suppliers like cruise ships and tour operators will use the data given to them to provide you with services and products that you bought. These include mailing of necessary documents and materials to you. We have no control of how your data is used by the suppliers after that point. We encourage our guests to read the privacy policies of suppliers you select to determine how your data and information will be used.

Changes to Our Privacy Policy

Halong Best Cruises reserves the right to amend or change this privacy policy for any reason at any point in time. If there are any changes to the policy or how your personal information will be used, we will publicly post such modifications before implementing changes. Please regularly check to find out any modifications in the privacy policy and how your information will be used.

Terms of Agreement

By using our website you have indicated that you have reviewed and accepted the data practices in the privacy policy.

Information Security

To stop unauthorized access, keep information security, and guarantee the right usage of data, we have installed proper electronic, managerial, and physical procedures to secure and protect information collected online.
If you have more questions about our privacy policy, you may send as an email or contact us via phone.

If you have further questions regarding this policy and its use you may contact us at.
129 Le Loi street
Halong City, Vietnam

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